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How do I connect a headset to my Cisco phone?

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Your best bet is to take a look at your phone, locate the headset port, and then visit our Cisco compatible headset section to find a headset you like. Cisco phones have either a 2.5mm pinhole headset port or a modular headset port. We've taken the guesswork out of finding a compatible headset for your particular Cisco phone model by pairing our headset tops with the compatible lower cords, broken down by telephone model.

2.5mm

These bundles include a Direct Connect headset & compatible bottom cable for the Cisco "Headset-Ready" phone models listed below. Cisco Models: 521G, 524G, 7985, 7985G, SPA 303G, SPA 501G, SPA 502G, SPA 504G, SPA 508G, SPA 509G, SPA 512, SPA 514, SPA 514G, SPA 525, SPA 525G, SPA 921, SPA 922, SPA 941, SPA 942, SPA 962

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rj9modular

These bundles include a Direct Connect headset & compatible bottom cable for the Cisco "Headset-Ready" phone models listed below. Cisco Models: 6821, 6841, 6851, 6921, 6941, 6945, 6961, 7821, 7841, 7861, 8811, 8841, 8845, 8851, 8861, 8865, 8941, 8961, 9951, 9971, 12 VIP, 30 VIP, 7931, 7931G, 7940, 7940G, 7941, 7941G, 7942, 7942G, 7945, 7945G, 7960, 7960G, 7961, 7961G, 7962, 7962G, 7965, 7965G, 7970, 7970G, 7971, 7971G, 7975, 7975G, 8945, 8945G, Cius, CTS500

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Once you have chosen a Cisco compatible headset and cord bundle for your model Cisco telephone, follow these steps to get your headset working.


Steps to Connecting Your Office Telephone Headset to a Cisco Phone
  1. Check Compatibility: Ensure your headset is compatible with your specific Cisco phone model.
  2. Locate Ports: Find the headset port on your Cisco phone, typically labeled with a headset icon or "headset."
  3. Plug in Headset: Connect the headset's cable to the headset port on the phone.
  4. Configure Settings:
    • Press the Settings button on your Cisco phone.
    • Navigate to Device Configuration and select Headset Settings.
    • Adjust the settings to ensure the headset is the default audio device for calls.
  5. Test the Headset: Make a test call to confirm that the headset is working properly. Check both the microphone and earpiece for clear audio.
  6. Adjust Volume: Use the phone’s volume controls to set a comfortable listening level.

Following these steps will ensure your office telephone headset is properly connected and configured for use with your Cisco phone.