Welcome to Headsets Connect's Headset Buying Guide



Headset buying shouldn't be complicated! We at Headsets Connect are here to make your headset buying experience easy. 

If you have any questions you can contact our helpful Headset Experts any time. We are happy to help you find just the right headset for you! 

Why do I need the dial pad?

Posted by Your Headset Expert Monica on 4/14/2024 to Work From Home Headsets
The dial pad IS a phone and can replace or be used with any existing corded office desk phone you might be using now. Using a headset with a dial pad for your work is comfortable, convenient and you only need to push a button to take or end a call.

How do I set up the dial pad?

Posted by Your Headset Expert Monica on 4/14/2024 to Work From Home Headsets
Simply plug the supplied 5 foot line cord into the phone outlet and headset into the dial pad and you’re set to go. If you have a longer cord and wish to use that, simply unplug the line cord that came with the unit and plug your cord into the same

How do I connect your headset telephone to the wall? Do I need a special plug/outlet?

Posted by Your Headset Expert Monica on 4/14/2024 to Work From Home Headsets
Our complete headset telephones plug directly into your regular home telephone jack, no special plug or adapter is needed.

Do your headset telephones have a mute button?

Posted by Your Headset Expert Monica on 4/14/2024 to Work From Home Headsets
Yes! All of our headset telephone units feature a mute button.

Corded Headset Compatibility

Posted by Your Headset Expert Monica on 1/1/2017 to Product Setup Guides

  Our Connect Series Corded Headsets easily connect to whatever communication device you want...

What is an amplifier/adapter and why might I need one?

Posted by Your Headset Expert Monica on 6/28/2016 to Product Setup Guides
An amplifier/adapter is needed when connecting a headset to a telephone when there is no dedicated headset port on the telephone.